Social Media Statement

Enlightened Minds Mental Health (“we,” “us,” or “our”) maintains a professional presence online to share general information about mental health, practice updates, and resources. This Social Media Statement explains how we engage on social platforms and sets important boundaries to protect your privacy and our therapeutic relationship.

Not for Treatment, Emergencies, or Clinical Advice

Our social media pages and direct messages are not monitored for clinical care or emergencies and are not HIPAA-compliant. Do not share personal health information (PHI) via comments or direct messages. For confidential matters, please use secure channels provided during intake. If you are in crisis, see Immediate Help or call 911.

Direct Messages (DMs) & Comments

  • We do not use social media DMs for scheduling, clinical questions, or ongoing communication.
  • We may not respond to comments or messages. If a response is needed, please use our Contact page.
  • To protect your privacy, we may remove comments that contain personal information or sensitive details.

Follows, Likes, & Friend Requests

  • We do not follow or “friend” current or former clients’ personal accounts. Doing so may compromise your confidentiality and our professional boundaries.
  • If you choose to follow or like our pages, be aware that others may infer an association with our practice.

Tags, Mentions, & Public Interactions

  • Please avoid tagging, mentioning, or publicly identifying us as your provider. Your privacy is important, and public interactions may reveal your treatment status.
  • We do not engage in clinical discussions publicly. If you have a question, contact us through Contact.

Reviews & Testimonials

  • Ethical guidelines and privacy laws limit how we interact with online reviews. We cannot acknowledge client status in response to a review.
  • If you choose to post a review, please consider your privacy. We will not request reviews and will not offer incentives to do so.

Educational Content & Resources

Content shared on our social channels is for general education only and is not a substitute for professional advice, diagnosis, or treatment. For personalized support, please schedule through Getting Started or contact us directly.

Confidentiality & HIPAA

Social platforms are not secure or HIPAA-compliant. Do not post or message protected health information. For secure communication, use the client portal or methods provided during intake. See our HIPAA & Compliance Statement and Privacy Policy.

Scheduling & Practice Questions

For appointments, billing, or general questions, please use our Contact page or call (507) 514-8111. Do not use social media for any time-sensitive requests.

Changes to This Statement

We may update this Social Media Statement as platforms and best practices evolve. Updates will be posted here with a revised effective date.

Contact Us

Questions about this policy? Reach us via the Contact page or email info@enlightenedmmh.com.

Effective Date: September 11, 2025